World University Basketball Series


About tickets

Q.If I lose my ticket, can it be reissued?
A.Tickets cannot be reissued under any circumstances (lost, burned, stolen or damaged). Please note that if you do not have your admission ticket with you, you will not be allowed to enter the venue, even if you can prove that you purchased the ticket.
Q.Can I get a refund for my ticket?
A.If the event is cancelled at the discretion of the organizer, the purchased ticket will be refunded.
In the case of customer convenience, no refunds will be made for any reason.
Please note that refunds will be made only for the price of the ticket, excluding various fees.
Resale of tickets is prohibited and the organizers will not be held responsible for any problems related to this.
Q.Can I change my ticket after purchase?
A.Purchased tickets cannot be changed for any reason.
Q.How old do I have to be to get a ticket?
A.For children under 2 years of age, up to one child per ticket may accompany the child (no seats will be reserved, so please watch the show on your lap, etc.).
All seats are reserved, and there will be a charge if a seat is required.
Q.How many tickets can one person purchase?
A.A maximum of 20 tickets per person can be purchased.
Q.Are tickets available on the day of the event?
A.Remaining seats, if any, will be available only on the ticket website.
Q.Are wheelchair seats available?
A.Yes. Wheelchair seats include one accompanying person.

About merchandise

Q.Will merchandise be sold at the venue?
A.Official merchandise will be sold at the venue.

About the day of the event

Q.Is there a baggage check?
A.Yes, but please be aware that it may take some time to enter the venue, so please arrive at the venue early.
Q.Is there a cloakroom?
A.There is no cloakroom at the venue.
Q.Can I bring my own food and beverage?
A.Yes. There is also a store at the venue, where you can purchase food and beverage. However, please note that eating and drinking are prohibited in the SS and S seats.
Q.Is the venue non-smoking?
Q.Is there a nursing or diaper changing area?
A.Yes. Multipurpose restrooms are available at the venue.
Q.Can I bring a baby stroller?
A.No baby stroller may be brought into the venue.

About access

Q.How do I get to the venue?
A.Please check theAccess page.
Q.Can I come by car on the day of the event? Is parking available?
A.Parking spaces in and around Yoyogi Second Gymnasium are limited. Please use public transportation as congestion is expected during the event. For more information, please check Yoyogi National Stadium Inquiries.
Q.Is it possible to come by bicycle on the day of the event? Is bicycle parking available?
A.For more information, please check Yoyogi National Stadium Inquiries.